Cloud Kitchens
From Kitchen to Customer: How BuildMyStore Helps Cloud Kitchens Manage Orders & Deliveries
The food delivery industry in India has exploded in the last few years. With the rise of Zomato, Swiggy, and Dunzo, more and more people are ordering food from their phones instead of walking into restaurants.
But not every food business wants to be dependent on third-party delivery apps that charge high commissions and limit branding. Many restaurants and entrepreneurs are now running Cloud Kitchens — kitchens with no dine-in space, operating only for online orders.
Cloud Kitchens are cost-effective, scalable, and profitable. But managing them comes with challenges:
- Handling multiple online orders during peak hours.
- Managing delivery boys/riders efficiently.
- Tracking payments (UPI, cards, COD).
- Building a strong brand identity to retain customers.
- Offering subscriptions for daily/weekly meals like tiffin services.
This is where BuildMyStore becomes the perfect partner. It provides everything a Cloud Kitchen needs: branded online store, mobile app, delivery management, POS, payments, and analytics — all in one platform.
Why Cloud Kitchens Need BuildMyStore
Cloud Kitchens depend 100% on online orders. But relying only on aggregator apps has drawbacks:
- High commissions (15–30%) eat into profits.
- You cannot build direct customer relationships.
- No control over customer data and analytics.
- Customers remember the aggregator’s brand, not yours.
With BuildMyStore, you can take orders directly from your own app and website, while still using aggregators if needed. This way, you grow your brand, keep more profits, and control your own customer base.
BuildMyStore Features That Help Cloud Kitchens
Branded Website & Mobile App
- Your Cloud Kitchen gets its online store & app (Android & iOS).
- Personalized with your logo, name, colors.
- Customers can order directly from you, not through a middleman.
- Builds loyalty and helps you stand out in a crowded market.
Imagine: “Tandoori Tales Kitchen App – Order Fresh Tandoori Meals in Minutes.”
Smart Order Management
- Orders from your website, app, POS, and delivery partners come to one dashboard.
- Kitchen staff can prioritize and process orders easily.
- No more confusion during peak hours.
Rider App for Local Delivery
Many Cloud Kitchens run their own fleet of delivery boys. BuildMyStore’s Rider App makes this smooth:
- Riders get real-time order details with maps.
- Customers track rider live location.
- COD collections are recorded securely.
- Sellers see rider movement and delivery status in real-time.
- Proof of delivery ensures no disputes.
This ensures faster deliveries, happy customers, and fewer mistakes.
Subscriptions & Meal Plans
For Cloud Kitchens offering daily tiffin or weekly meal plans, BuildMyStore provides a subscription system:
- Customers can subscribe for daily lunch/dinner.
- Orders are generated automatically as per schedule.
- Customers can pause/resume easily.
- You get predictable, recurring income.
Example: A working professional subscribes to 5 lunches per week. The system auto-creates these orders every day — no manual effort.
Smart POS for Multi-Outlet Kitchens
If you run multiple kitchens or outlets, BuildMyStore’s POS system helps:
- Manage multiple kitchens/outlets from one place.
- Works on desktop or tablet, even offline.
- Track all orders, inventory, and payments together.
Flexible Payments
BuildMyStore supports all major payment methods:
- UPI (PhonePe, Google Pay, Paytm, BHIM)
- Debit/Credit Cards
- Netbanking
- Wallets
- COD
This ensures no lost sales due to limited payment options.
3rd Party Delivery Partner Integration
Along with your own riders, BuildMyStore connects with 17+ shipping/delivery partners for intra-city delivery. This gives you the flexibility to handle both local and citywide deliveries.
Analytics for Smarter Decisions
BuildMyStore provides detailed analytics to help Cloud Kitchens:
- See top-selling dishes.
- Track peak order timings.
- Monitor rider performance.
- Understand customer order patterns.
This helps you improve your menu, pricing, and delivery times.
Key Benefits for Dairy Sellers
| BuildMyStore Feature | Benefit for Seller | Benefit for Customer |
|---|---|---|
| Branded App & Website | Build brand identity, save commission | Order directly from your kitchen |
| Smart Order Dashboard | Easier kitchen management | Faster preparation & delivery |
| Rider App | Better delivery efficiency | Live order tracking |
| Subscription | Steady recurring sales | Hassle-free meal plans |
| POS Integration | Manage multiple outlets | Faster checkout if walk-ins |
| Flexible Payments | Secure & faster payments | Multiple payment choices |
| Analytics | Data-driven growth | Better offers & menus |
Real-Life Example
Consider Urban Tiffins Cloud Kitchen in Bangalore.
Before BuildMyStore
- Depended only on Zomato & Swiggy.
- Paid 25% commission per order.
- Couldn’t track repeat customers.
- COD collections often got delayed.
After BuildMyStore:
- Launched Urban Tiffins App & Website.
- Offered monthly tiffin subscriptions.
- Managed riders through Rider App with live tracking.
- Payments streamlined with UPI + COD.
- Sales grew by 40% in 6 months with higher profits (no commission).
Why BuildMyStore is Ideal for Cloud Kitchens
Built for Indian sellers
Supports UPI, COD, Indian delivery partners.
Scalable
From one kitchen to multiple outlets.
Affordable
Lower costs compared to aggregator commissions.
All-in-one solution
Orders, deliveries, payments, analytics in one place.
Conclusion
Cloud Kitchens are the future of food businesses in India. But to succeed, they need more than just good food — they need a professional online store, reliable delivery system, subscription options, and strong branding.
BuildMyStore gives Cloud Kitchens everything they need to sell directly, deliver faster, and grow bigger. From a branded mobile app to smart delivery management, BuildMyStore ensures your kitchen reaches more customers without losing profits to third parties.
If you run a Cloud Kitchen and want to take control of your orders, deliveries & branding, BuildMyStore is your perfect partner.
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